Will You Pass the Uber Background Check?

September 27, 2019 0 Comments

Most everyone who is interested in becoming an Uber driver at some point has questions about the background check. People wonder, what does Uber look at in your background check, how far does the background check go back, and the bottom line of will you pass? We have scoured the internet and have sourced information from Uber and drivers to come up with may of the answers to your questions.

What is the Uber background check?

The Uber background check is a background screening procedure that all drivers must undergo. A third-party background check company looks at public records and delivers a report to Uber. Uber then accepts or denies your application based on the results of the background screening. The Uber background check is free.

The background check looks at these records

  • County courthouse records for every county of residence for the last 7 years
  • Federal courthouse records
  • The multi-state criminal database
  • Motor Vehicle Records
  • Social Security Trace
  • National Sex Offender Registry

How often does Uber do background checks?

In most states, Uber runs a background check once each year. There is no set date for the yearly background check, so it’s hard to predict when the background check will happen. Uber might also run a new background check if the background standards have changed recently, or to comply with a new local law.

Uber background check and driving record check criteria

Your criminal background must meet these conditions:

  • No convictions for a a felony, violent crime, or sexual offense within the last seven years
  • Some non-violent felons are accepted

Your driving record must meet these conditions:

  • A minimum of 1 year U.S. licensing history
    • If under age 23, must have at least 3 years licensing history
    • International driving experience doesn’t count
  • A clean Motor Vehicle Report (MVR) with no more than 3 incidents in the past 3 years
  • No DUIs and no reckless driving
    • California Uber drivers must not have a DUI in the last 10 years.
  • No speeding violations for driving 20 mph or greater over the speed limit in the past 3 years.
  • Uber does not perform a credit check

Your Uber profile status: What it means, and how to figure out where you are in the application process

Uber doesn’t always do a very good job of letting you know where you’re at in the background check process. All they really provide are Profile statuses that you can find in your driver profile. Head to partners.uber.com and click My Profile to find out your status. Here’s what these statuses mean

  • The Onboarding status typically means Uber is reviewing your documents and background check. If you’re stuck in this status for more than 7 days, you should contact Uber.
  • The Waitlisted status for Uber can mean a lot of things. It can mean that there are issues with your documents, or it could mean that they’re re-running your background check if you’re already a driver.
  • The Consider status next to your Uber background check status means that the background check is still underway, or that they’re taking a closer look at your background because there are issues. If your status stays ‘consider’ for several days, you will likely be rejected.
  • The Active status means you’re able to log into driver mode and accept rides.
  • The Rejected status means your application was rejected, or you’ve been deactivated. In that case, try to reapply

How long does it take to complete the Uber background check?

The background check typically takes around 2 – 10 days to complete. If you haven’t received an update from Uber after 7 days, contact Uber and Checkr to get an update.

Uber may refresh your background check yearly, or more

Uber performs a background check yearly to see if you’ve collected any driving violations or criminal violations in the last year. They might also re-run your background check if the background requirements in your area have changed. Even if you passed the first background check, you’ll have to pass it every year to continue driving.

What to do if you get deactivated after a background check

Uber may deactivate you if they find a new issue on your background check that violates their current standards. Even if you passed the background check previously and your record has stayed the same, Uber may still deactivate you because they updated their standards or the Uber employee looking at your profile simply made a different decision.

There isn’t a way to directly appeal Uber’s decision, but you can try to reapply in 3-6 months. Unfortunately your odds of getting re-hired are very low, but it’s worth trying if you still want the job.

The Uber driving record check – Full details & criteria

Uber doesn’t provide much detail on the criteria for the driving record check, so I’ve drawn from my collaboration with readers and Uber support to bring to you more complete details.

Licensing History – One full year

Uber requires one year of licensing history in the US, or 3 years if you’re under age 23. Learner’s permit experience does not count toward your one year of licensing history.

Uber does not count international driving experience when they examine your background, so even if you have extensive foreign driving experience you will still need one year of US licensing history.

Most applicants won’t have to submit any extra documents to prove licensing history. Simply consent to the background check and driving record check and Checkr will locate all available US documents to determine your licensing history. If your license was recently issued, Uber and Checkr may need additional documents to verify your license history. You’ll get an email from Checkr asking for a previous drivers license, driver’s license number, or a motor vehicle report from the DMV. Promptly provide those documents to ensure that the screening process can continue.

“No major driving violations in the last 7 years”

Uber says they won’t accept drivers with any ‘major violations’ in the past seven years. They list reckless driving and DUIs as examples of major violations, but from my research there other violations that Uber considers to me major.

Major violations include:

  • DUI, DWI, wet reckless, or anything related to drinking or drugs and driving
  • Driving on a suspended license
  • Reckless driving
  • Hit and run
  • Fleeing an officer
  • Use of a vehicle to commit a felony

What if your DUI or other major offense was 6.5 years ago? Should you wait until 7 years has passed?
The seven year time frame is not an exact, to-the-day measurement. Uber can reject you even if your major violation was more than 7 years ago. Think of the 7-year time frame as a rule of thumb. If your major violation was close to 7 years ago, it’s a good strategy to wait until the full 7 years has passed. But be warned: Uber can still reject you even if the violation was more than 7 years ago.

“No more than 3 minor moving violations in the last 3 years”

Minor driving violations are the more ordinary moving violations that result in small tickets or warnings. Uber will reject you if you have 3 or more of these on your record in the last 3 years.

Some minor violations include:

  • Speeding
  • Failure to yield
  • Illegal U-turn
  • Improper passing
  • Disobeying a traffic light
  • Driving with expired registration tags

Does Uber look at points against your license?

There’s no indication that Uber directly considers points against your license in their driving record criteria. Instead, they examine the violations on your record. Uber doesn’t have a system that accepts you if you have x or fewer license points and rejects you if you have more than x license points. States have different points systems, and others don’t have point systems at all, so Uber only looks at violations on your motor vehicle record.

Do pending criminal or driving issues count against you?

Although Uber doesn’t always give a clear answer on this question, from the many experiences I’ve read online I can confirm that Uber can count pending issues against you. That means that even if you were only accused of a crime or a driving violation and you’re still in the process of fighting it, Uber can and will count it against you when they evaluate your record.

The rule of thumb to follow is that if an issue appears on your record, Uber can count it against you. Pending issues appear on your record, so they can be counted.

Were rejected by Uber due to your background? Learn how to reapply

Uber isn’t always very clear about whether they’ve accepted you or rejected you. I’ve written an in-depth guide on finding out if you were rejected, and the steps you can take the reapply.

Uber Background Check FAQ

How long does the background check take to complete?
Uber says it should take 5-7  days, but that time frame may vary depending on the number of driver applications Uber and their background check partner are dealing with at the moment. Most drivers report that it takes around 3-5 days.

“My background check is taking forever. What should I do?”
If it has been more than 7 days, email Checkr at support@checkr.com, and email Uber support at support@uber.com. If Checkr says they’ve completed the background check, it’s now on Uber to make a decision. Email Uber until they tell you their decision. Be persistent, but don’t spam Uber’s system with too many emails. One email every few days should be enough.

“My background check says ‘consider’ next to it. What does that mean?”
“Consider” typically means that there is an issue with your background check and Uber is taking their time to make a final decision. Most of the time “consider” is a strong indicator that they won’t accept you as a driver.

Who runs the background check?
Uber contracts with a company called Checkr to run the background check. Checkr runs the check and communicates the results to you and Uber. You can contact Checkr at support@checkr.com

“I have a misdemeanor/felony on my record, but it’s almost been 7 years since it happened. What should I do?”
Nobody can say for certain that Uber will accept you if your offense passes the 7 year mark, but for offenses like misdemeanors, it could be worth it to wait until the 7 years have passed. For felonies, Uber still has a good chance of rejecting you even if it was more than 7 years ago.

“I have been accused of a crime, but I haven’t been convicted yet. Does Uber see pending charges?”
Pending charges do show up on your background check, so Uber can use that information to make a hiring decision. If you don’t think the issue will work itself out for a long time, you can try to apply and hope for the best. If you’re rejected, you can always apply again after your legal issue is out of the way.

“I was rejected by Uber due to my background. Can I reapply?”
According to Uber, you can apply again in 3-6 months. Why such a long window? Uber isn’t all too clear. Depending on the reason you were rejected, you may not be able to reapply at all.

“My background check is incorrect or incomplete. How can I dispute it?”
You can dispute your background check by emailing disputes@checkr.com. Uber will not review the details of your screening with you, so always go to Checkr first.

Will you pass the background check? A trick to find out if you’ll pass without applying

Hundreds of commenters come to me with all sorts of legal scenarios to ask me whether they can pass the background check. Nobody other than Uber is able to say whether you’ll pass or not, but generally speaking, you should pass if your criminal history is clean for the past seven years and if your driving record is good.

Uber changes there background check policies regularly and background check system vary state to state, so even low-level Uber support may be unable to tell you for sure.

It’s not always clear what falls under the broad labels set out by Uber, so you might not be sure if you can pass. Here’s a trick to help you find out if you’ll pass without applying.

How to make sure you’ll pass the background check before you buy or lease a car

If you don’t have access to a qualifying vehicle and you’d like to pass the background check before figuring out how to get a car, visit the Uber application and select “I need a car.” When you select that option, you will be able to proceed with background screening without having to enter vehicle information.

The only way to find out if you will pass is to apply!

Nobody can tell you with certainty if Uber will accept you or not. There’s not much you can do to change your record (unless record expungement is an option), so the only thing you can do is apply and hope for the best.

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